black lines and dots after printing

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  • Creator
    Topic
  • #7401
    shaunhkn
    Participant

    Good day, I trust you’re well.

    I’ve just started trying out sublimation a couple weeks ago but whenever I print the images or paper always has black lines or tiny dots on them. These lines and dots are not visible on the print preview nor when I’m creating the design.
    I’m using an Epson L3110 printer. I have cleaned the printer head multiple times but that doesn’t help.

    Any help on how to fix this issue will be highly appreciated. Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Author
    Replies
  • #7404
    gerrit
    Keymaster

    Hi Shaunhkn,

    Are the lines horizontal or vertical lines?

    #7427
    shaunhkn
    Participant

    Hello Gerrit,

    The lines are both horizontal and vertical and some times both horizontal and vertical on one print.

    #7429
    gerrit
    Keymaster

    Hi Shaunhkn,

    Horizontal lines generally means that there are blocked nozzles on the print head caused by not printing regularly. If you cannot see the lines on the print before sublimation, it means that the print head is dirty ant the bottom and that it lightly touch your paper leaving invisible ink streaks as it prints but shows up as soon as you press.

    Vertical lines means that your rollers are dirty and therefore leaving lines on your paper as it prints.

    You can clean your printer rollers by wiping them clean with a damp cloth.

    To clean the printer head at the bottom, you can place a small damp cotton pad that women use to take off their makeup in the path of the head by following the following steps:

    Don’t use too a thick cotton pad. Not thicker than 2mm.

    1. Make sure your printer is switched on and that the power light is on.
    2. Unplug the power cable from the socket.
    3. Pull your printhead manually to the left without too much force.
    4. Place the cotton pad in the path of the print head.
    5. Move the printhead over the cotton pad.
    6. Remove the cotton pad.
    7. Plug your printer back into the mains.
    8. Wait for it to complete its head movement (generally the power light should stop flashing).
    9. Do a head clean.

    Print and sublimate again to see if the problem has been resolved.

    If the problem persist, you can always bring your printer in for a thorough service.

    Hope this helps.

    #7463
    shaunhkn
    Participant

    Hi Gerrit. Thank you so much for this. I will try and let you know how it goes.

    #7469
    gerrit
    Keymaster

    awesome

    #7744
    shaunhkn
    Participant

    Hello Gerrit. Hope you’re well.
    I did try what you suggested above and it didn’t work.
    But I think it’s the software that I’m using that’s causing those lines cause I used the same images and printed from the basic printing software (using the same printer) and there were no lines.

    #7745
    gerrit
    Keymaster

    Awesome.

    #7748
    shaunhkn
    Participant

    What software do you recommend using?

    #7749
    gerrit
    Keymaster

    Hi,
    We recommend Photoshop or the full version of Coreldraw. The colour icc profile does not work with any other software.

    #7838
    shaunhkn
    Participant

    Okay cool. Thank you so much for all your help. Much appreciated.

Viewing 10 replies - 1 through 10 (of 10 total)
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